Terms and Conditions

 

Terms & Conditions for our Self-Catering Cottage

 

We do hope you enjoy your stay in our cottage and keep coming back as others do.

Please read the following, if there is something you then need to discuss please do so, we will do our best to be flexible.

 

The Guests agree that: –

A deposit of 20% becomes payable within one week  of your reservation for the full period booked, with full payment due six weeks before date of arrival. In the event of a cancellation after full payment is made, all monies will be forfeit.

In line with the new GDPR regulations any sensitive information is kept for 1 week after your stay with us and then destroyed. We never pass on sensitive information to third parties.

Bookings commence 4.00pm on the day of arrival, terminating 10.00am on the final day. No person in excess of the number agreed at the time of reservation may occupy the property. Breach of this rule will terminate the contract without any recompense.

The cottage will be left in a clean and tidy condition, if there are breakages or damage is caused please inform us before leaving, so we can replace before the next guests arrive.

No smoking is allowed in the cottage.We reserve the right of entry to the property at all reasonable times for the purposes of inspection or to carry out emergency repairs or maintenance.

In the unlikely event that we must cancel the reservation due to circumstances beyond our control, we will provide a full refund of monies paid. No further financial claims will be considered.

No liability shall be accepted by us for loss, damage or theft of personal property belonging to guests, either in the property or in/to cars, bicycles or other vehicles left on the property. Nor shall liability be accepted by us for accident or injury to guests, either within the property or outside.

For stays in excess of a week we can provide clean linen and towels on request. We will agree the timing with you.

It is sometimes possible to arrange to have cottages cleaned during a stay, please discuss if this is something you would like as this incurs an extra charge

 

Thank you